– Updated June 2023
DCISIV Technologies is committed to providing you with the best possible customer service experience. DCISIV Technologies is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
What is Personal Information and why does DCISIV Technologies collect it?
Personal Information is information or an opinion that identifies an individual and is relevant to providing you with services. Examples of Personal Information DCISIV Technologies collects includes: names, addresses, email addresses and phone numbers as well as electronic information from the use of its website.
If you apply for products or services from DCISIV Technologies, it may also collect and hold information related to your assets and financial position, including credit information or credit eligibility information about you.
This Personal Information is obtained in many ways including through the use of any of DCISIV Technologies’ standard forms, by telephone, by email, via its website, dcisiv.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. DCISIV Technologies’ website may contain links to other websites. DCISIV Technologies does not guarantee the privacy practices of linked websites nor are they subject to DCISIV Technologies’ privacy policies and procedures.
DCISIV Technologies collects your Personal Information for the primary purpose of providing its services to you, providing information to its clients, and marketing purposes. DCISIV Technologies may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When DCISIV Technologies collects Personal Information it will, where appropriate and where possible, explain to you why it is collecting the information and how it plans to use it.
Sharing of your personal information:
DCISIV Technologies may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. DCISIV Technologies takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information:
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Storage and security
DCISIV Technologies are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Cookies and web beacons
DCISIV Technologies may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Accessing Your Personal Information:
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. DCISIV Technologies reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.